Terms Of Service

Welcome to Liz Whatley. By visiting our website or purchasing from our Shopify store, you agree to the following Terms of Service. Please read them carefully before using our website.

Online Store Terms

By using this website, you confirm that you are legally able to enter into a contract and that the information you provide when placing an order is accurate and complete.

Products and Availability

We aim to display product information, prices, descriptions, and availability as accurately as possible. However, we do not guarantee that all information is always complete, current, or error-free. Products may be changed, updated, or discontinued at any time.

Orders

When you place an order, you agree to provide correct billing, shipping, and contact information. We reserve the right to refuse, cancel, or limit any order if we believe there is an error, stock issue, payment issue, or suspected fraudulent activity.

Pricing and Payments

All prices are shown on our website and may be updated without notice. Payment must be completed at checkout using the available payment methods. Orders will only be processed once payment has been successfully received.

Shipping

Orders are usually delivered within 1-3 days after purchase or sale confirmation. Standard delivery for clothing items is £3.80. Delivery times may vary due to courier delays, public holidays, weather, or other circumstances outside our control.

Returns and Refunds

Customers may request a return within 14 days of receiving their order. Returned items should be unused, unworn, in the same condition as received, and returned with any original packaging or tags where possible. Refunds are processed after returned items are received and inspected.

Customer Responsibilities

You agree not to use our website or products for any unlawful purpose. You must not attempt to damage, misuse, interfere with, or gain unauthorized access to our website, systems, or services.

Third-Party Services

Our store is powered by Shopify and may use third-party services such as payment providers, shipping partners, analytics tools, or marketing services. We are not responsible for the actions, content, or policies of third-party websites or services.

Intellectual Property

All content on this website, including text, images, logos, product descriptions, graphics, and design, belongs to Liz Whatley or its respective owners and may not be copied, reproduced, or used without permission.

Limitation of Liability

We are not responsible for any indirect, incidental, or consequential loss arising from your use of our website, products, or services. Nothing in these terms limits your rights under applicable consumer protection laws.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with the updated date.

Contact Us

For questions about these Terms of Service, please contact us through our Shopify store contact page.